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Your Privacy & Service Terms

Clear and transparent policies to protect your data and define our service commitments.

Trust & Transparency

Understanding Our Privacy & Service Commitments

We respect your privacy and are committed to protecting your personal information. When you contact or book with us, we collect only the details needed to provide quotes, schedule services, and communicate with you — such as your name, address, phone, and email. Your data is securely stored and only shared with trusted service partners (like Jobber and payment processors) when necessary to deliver our services. We never sell your information.

FAQs

What information do we collect?

We only collect the details we need to provide a quote or complete your service — such as your name, address, phone number, email, and brief service notes or photos you share with us.

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How do we use your information?

Your details are used to: • Provide quotes or book appointments • Communicate about your service • Send invoices or confirmations We do not share or sell your data to anyone outside of our trusted partners (like Jobber or payment processors).

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How do we keep your data safe?

Your information is stored securely using GDPR-compliant systems. Only authorised staff have access, and we retain data only as long as needed to manage your service or meet legal requirements.

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Can I have my information removed?

Yes — just email [email protected] and request removal or correction of your data at any time.

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Do you use cookies or tracking?

Our website may use cookies or analytics (like Google Analytics) to improve performance. You can turn these off anytime in your browser settings.